For electronic application: nbu@bank.gov.ua (fill in and send the form and if necessary add accompanying materials. But the size of the attachment - no more than 10 MB)

Mailing address: 9, Instytutska St., 01601 Kyiv

Send written submissions to: 11-b Instytutska St., 01601, Kyiv

Phone: 0 800 505 240 (Touch-tone phones only)

Mon.-Thurs. 8:00 a.m. to 1:00 p.m. and 1:45 p.m. to 7:00 p.m.; Fri. 8:00 a.m. to 1:00 p.m. and 1:45 p.m. to 5:45 p.m.

Receiving hours can be requested by phone 0 800 505 240

Public reception office: 12, Instytutska St. Room 24

Division provides assistance to individuals and businesses in filling out documents, lodging complaints, completing letters and requests.

Phone: +380 44 521 89 13; Fax +380 44 253 52 84 (Mon.-Fri. 9:00 a.m. to 7:00 p.m.)

e-mail: press@bank.gov.ua (monitored daily)

To receive press releases and other information, please subscribe to our newsletters by emailing press@bank.gov.ua

To secure an interview with NBU officials, media representatives should inform our representatives ahead of time about the format and date of the interview, and the topics to be discussed.

All media representatives must obtain media accreditation in advance to attend any event hosted by the NBU.

Media representatives can receive event accreditation by registering with the NBU’s press service after the official announcement of the event or by invitation by contacting +380 44 521 89 13 or +380 44 253 52 84 (unless otherwise specified in the announcement or invitation.

Only representatives of media outlets that have been pre-approved (and that are on the NBU’s list of accredited media representatives) will be admitted to an event.

A passport and valid press card must be presented to be admitted to events held on the premises of the National Bank of Ukraine.

Accreditation of all media representatives is conducted in accordance with the constitution and laws of Ukraine.