Nataliia Bondarenko has voluntarily resigned as Director of the NBU Communications Department, effective 3 August 2020. A competition to fill this vacancy will be announced shortly.
"In her more than five years in office, Nataliia Bondarenko has developed the regulator’s communications based on the experience of the world’s leading central banks and her own knowledge and skills. As a result, today the NBU has a reputation for being one of the most transparent central banks in the world and one of the most open state institutions in Ukraine," emphasized NBU Governor Kyrylo Shevchenko.
"Transparency is one of the NBU’s five priority values. Last year, the NBU received the Central Banking Awards in the Transparency category, which is the best evidence of the progress we have made over the past five years to bring this value to life. The legacy I’m leaving behind includes the NBU’s well-established communications management system, ongoing proactive efforts to improve financial literacy, modern and customer-oriented communication channels, and a professional team," Nataliia Bondarenko said as she recapped her accomplishments as Director.
Nataliia Bondarenko had been in charge of the NBU’s communications since December 2014. Her area of responsibility comprised the NBU’s strategic communications, public and media relations, work to raise financial literacy, the NBU’s Money Museum, Expert Platform, visual communications, and communication channels: a website, thematic microsites and landings, and NBU pages on five social media.
During Nataliia Bondarenko’s tenure, the NBU made the following key achievements in terms of improving communications and financial literacy:
- The NBU created its Communications Strategy and developed a communications management system.
- The NBU organized international events such as the Annual Research Conference "Central Bank Communication: From Mystery to Transparency," a theme-based international seminar for central bank communicators, held in 2019, and the international "Financial Inclusion Forum. Leaving No One Behind," held in 2018–2019.
- The NBU drafted its Financial Literacy Strategy (a vision).
- The NBU launched its new website.
- The NBU improved the financial literacy of the public by integrating itself into the system of international Global Money Week events, by holding "Economic Express" regional financial literacy days, by completing the opening of the NBU Money Museum for the general public, and by hosting other activities for schoolchildren and students.
- The NBU conducted all-Ukrainian large-scale information campaigns "Stay at Home – Pay/Buy Online" and #GoodbyeToFraud.
- The central bank launched the NBU Expert Platform for analytical communications by NBU employees.